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Our Complete Guarantee Details
Everything you need to know about our three written guarantees for every project.
100% On-Time Guarantee
We pay you $100 for every day we're late*
No contractor in Jacksonville offers this level of accountability. We're so confident in our scheduling that we put our money where our mouth is.
How it works:
- 1We provide a detailed project timeline with your contract, including start and completion dates
- 2If we finish even one day past the agreed completion date, we automatically pay you $100
- 3Payment continues at $100 per day until project completion
*Important conditions:
- • Guarantee applies when project scope remains unchanged from original contract
- • Delays due to permit issues, weather, or client-requested changes are excluded
- • Client must provide reasonable access to work areas as scheduled
- • Force majeure events (natural disasters, etc.) may extend timeline without penalty
- • See contract for complete terms and conditions
100% On-Budget Guarantee
No surprise costs. Ever.*
Your quoted price is your final price. If we go over budget due to our error, we absorb the cost difference completely.
What's included:
- ✓Detailed line-item estimates with material and labor costs clearly broken down
- ✓Built-in contingency for normal construction variables
- ✓Protection against material price fluctuations during your project
- ✓Clear change order process for any client-requested modifications
*Important conditions:
- • Guarantee applies to original scope of work as defined in contract
- • Client-requested changes or upgrades will be quoted separately with approval
- • Hidden conditions discovered during work (structural issues, code violations, invisible issues in walls/floors etc.) may require additional work
- • All change orders must be approved in writing before work proceeds
- • See contract for complete terms and conditions
10-Year Craftsmanship Warranty
We stand behind our work for a full decade
Most contractors offer 1-2 years. We offer 10 years because we use premium materials and master-level craftsmanship on every project.
What's covered:
- ✓All installation workmanship including plumbing, electrical, tile, cabinetry and trim carpentry work
- ✓Structural modifications and framing work
- ✓Paint defects due to improper application
- ✓Free repair of defective workmanship
What's NOT covered:
- • Normal wear and tear from regular use or age of fixtures, including color fading of paint
- • Damage from accidents, misuse, or negligence
- • Acts of nature (floods, earthquakes, hurricanes)
- • Manufacturer defects in appliances, fixtures, or materials (covered by manufacturer warranties)
- • Damage caused after work by other contractors or DIY modifications
- • Issues arising from lack of proper maintenance
- • Material provided by the customer that differs from our standard product catalog
- • Services performed by another party
How to claim warranty service:
Simply call us at 904-822-1470 or email with photos of the issue. We'll schedule an inspection within 48 hours and complete covered repairs at no charge.
Get your free quote
We'll follow up with you within 24 hours. No commitment required, no pressure, no stress. Just honest answers about your project and transparent pricing.
Ready to experience guaranteed quality?
Get your free quote with all three guarantees included.
By calling, you consent to receive a text message in case we miss your call.